Service Uptime Guarantee in Hosting
If you buy a hosting plan through our company, we guarantee that your web sites are going to be functioning no less than 99.9% of the time. We have virtually eradicated the server downtime by using a state-of-the-art cloud hosting platform where separate sets of servers address every aspect of the overall service - files, databases, emails, and so forth. In this way, when there is an issue with a web server, the other web servers in the cluster shall simply take over and your sites won't be affected whatsoever. In order to avoid any infrastructure problems, we also have diesel backup generators and a few independent Internet providers. Qualified professionals check the web servers 24/7 to correct any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every semi-dedicated server plan purchased through our company. Forget about your Internet site being inaccessible for whatever reason because we use a top-notch cloud internet hosting platform with a custom-built load balancing system. Rather than handling everything on just a single server and risking one service to take everything down, we have now allocated the many services among their own groups of web servers. In other words, your files, database, e-mails, stats, and so on, are addressed by independent clusters, therefore the failure of one machine has no effect on the overall service or on your sites. A variety of backbone Internet providers and diesel powered backup generators guarantee that infrastructural problems won't affect your web sites either. We have software and hardware firewalls and a qualified team of admins to check on the incoming and outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server plans come with a 99.9% uptime guarantee. The stability and availability of the service is ensured by a number of Internet providers and diesel backup generators. In addition, we use new hardware for the physical hosting servers where the VPS accounts are set up to prevent any possibility of hardware malfunction and each and every part has been tested carefully. The security of your data is ensured by employing enterprise-level hard disk drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your web sites are going to be up and running basically without any disturbances. Our knowledgeable admins will resolve instantly any software issue that could show up, so even if there's a problem with another VPS server account on the physical server, your VPS will not be affected. The web server uptime is listed on our site and not concealed in our Terms of Service given that we can keep our promise and provide an exceedingly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
When you get a dedicated server through us, we guarantee that it will be functioning at least 99.9% of the time. To begin with, your server will be built with new and carefully tested hardware components and we'll not do any compromises with that. Our data center at the heart of Chicago has powerful diesel backup generators, so in the case of an electrical outage your server will still be functional and with several redundant Internet providers, your web sites are going to be accessible if there is any online connectivity issue. In case there is any unexpected circumstances, we've got experienced sysadmins that keep an eye on all servers at all times and they can react instantly to eradicate the issue in a very timely manner. Last but not least, our servers have software and hardware firewalls to stop the unwelcome traffic in the case of a DDoS attack.