Assistance Channels

  • 1 hour ticket response time
  • A one hour Ticket Solution Guarantee

  • Our team of qualified professionals will do their best to respond to your service requests within up to 1 hour. If, however, the difficulty you have stumbled upon requires the help of the Admin =Dept,= we will send the ticket to the person on duty and will post a comment to inform you.

  • Top quality support service
  • Top–class Tech Assist Service

  • We offer you around the clock client assistance by using a super–fast ticketing program integrated into your Control Panel. You’re able to e mail us all the time about any of the software packages that come pre–configured on the virtual server, which include the chosen Linux OS, the server admin panel and our in–house designed Web Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • Each section of the Web Control Panel that is offered completely free with your VPS offers you an internal collection of articles. There’s a selection of detailed how to content articles and a variety of step by step video classes that demonstrate all the important site managing jobs. You can use them by hitting the Help or Video buttons in the upper right side of each Control Panel section.