1 hour ticket response
Swifty Host’s team of techs is focused on supplying prompt answers to all your inquiries. We will examine your helpdesk ticket as soon as it has been delivered and will respond back to you with a solution to your problem within maximum sixty minutes after the technical support ticket submission. In reality, our average customer support ticket response time is 20 minutes.
An Excellent Help Desk Service
Our customer support team members have enormous experience in the hosting realm and are accomplished enough to deliver a rapid solution to your problem. If, however, the problem at hand is not within the competency of a customer support engineer, the support ticket will be forwarded to a programmer or administrator for additional assistance.
An Easy–to–Browse Help Center
Included in the Web Control Panel is an intuitive Help Center section, which includes different sources of information. You can search through a frequently updated knowledge base offering web hosting account management articles and site administration articles, watch our how–to video tutorials or check the F.A.Q. section.
