Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Web Control Panel you’ll find a comprehensive Help section offering multiple how–to articles and regularly asked questions. They are answered by our support team of accomplished techs. Just fill in your question and our intelligent platform will show you the best answer.

  • Top quality support service

  • How–To Video Clips

  • If you would rather watch how a task is completed or how an issue is resolved, instead of just reading about it, check out our selection of educational video tutorials. They address plenty of different issues and will help you quickly learn how to work with the Web Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7 tech support service and a one–hour ticket response guarantee. Our knowledgeable technical support engineers will be at your disposal around the clock to attend to your enquiries and to deal with any issue that you could chance upon. Simply open a client support ticket from the Help Center section and we will reply to you in no time.