Customer Support Channels
A 1–hour Response Guarantee
Our user service team is qualified to shortly deal with all of our hosting clients’ requests and help demands. Via our ticket system, it is also possible to send your issue and a support crew representative will likely go back to you in only maximum one hour. In reality, practice has shown us that the normal solution time period is 20 minutes.
A Top–quality Support Service
You can easlily contact us 24x7x365 with any issue you’ve got relating to Swifty Host’s solutions. We’ve got employees available everyday to provide help and support anytime needed. Feel free to use the ticketing system or send us an e–mail whenever you want, or grab the telephone or make use of the live chat through business hours.
An Intuitive Help Section
Swifty Host has built–in an extensive knowledge base into the Control Panel so you can have important step by step directions any time. Each area of the Control Panel features its own contextual support area featuring a variety of how–to posts. We have also made instructional videos to give you a far better idea of the best way to perform any given process.